At ARTMEN Studio, your happiness means everything to us. Every order you place is handled with love and care — and we’re here to make sure you always feel confident and supported from start to finish.

💸 Need a Refund? We’ve Got You

If you made a payment but your order wasn’t completed, don’t worry — we’ll fix it right away. Just reach out within 24 hours, and we’ll process your refund in 24 to 72 hours, straight to your original payment method. Simple, smooth, stress-free.

💬 Quick heads-up: Refunds apply only for payment-related issues. Make sure to notify us within the 24-hour window to qualify.

🔁 Exchanges That Make Things Right

We take pride in every product we deliver, but if something isn’t right — we’ll make it right.

If you received the wrong item or something arrived damaged, we’ll happily exchange it for you, completely free of charge.

To request an exchange, just follow these 3 easy steps:

  1. Contact us within 1 to 2 days of receiving your item

  2. Share your unboxing video and photos showing the issue

  3. Send the product back via mail, courier, or in-store drop-off

💌 We’ll cover the shipping costs — always. You’ll never pay for a mistake that wasn’t yours.

🚫 Items Not Eligible for Exchange

To keep things fair and smooth for everyone, we don’t offer exchanges for:

  • Change-of-mind orders

  • Orders without payment issues

  • Requests without valid unboxing video/photo proof

Thank you for understanding and helping us maintain quality service for all customers.

📩 How to Request an Exchange or Refund

We’ve made the process super easy and worry-free. You can request support online or in-store — whatever feels right for you.

To request an exchange or refund, please:

  1. Log in to your ARTMEN Studio account

  2. Email us at contact@artmenstudio.in with:

    • Your Order ID

    • A short description of the issue

    • Your unboxing video and photos (for exchange requests)

OR

Walk into our ARTMEN Studio store with the item and proof. We’ll be happy to assist you in person.

Once your request is received and verified, we’ll take care of the rest. Expect updates at every step — because you deserve clarity and care.

🤝 Still Need Help?

Our support team is always here to help with love, patience, and quick answers. Whether you need info, reassurance, or a friendly voice — we’re just a message away.

ARTMEN Studio
Haldipada, Raisuan,
Balasore, Odisha, 756027
📱 WhatsApp Us: +91 9124365470
📧 Email: contact@artmenstudio.in